Frequently Asked Questions
shipping free on every grille?
Yes! No matter how much your order weighs or what the
price is, we will ship it UPS Ground insured within the
48 contiguous United States.
I special order any E&G grille from you?
Yes. Our shop is minutes away from the E&G Classics
headquarters in Columbia, Maryland so of all its authorized
dealers, we have the fastest access to their premium
auto grilles. We can request the grille you want and can
usually ship it the same day. If your grille is not in
their inventory, they will fabricate it for you quickly.
Tell us what you're looking for and we'll get back to you
on pricing and availability.
these grilles easy to install myself?
Thousands of people install these grilles each year
on their own vehicles. Here is a sample
which shows you step by
step how to get your new grille installed. Each grille
kit comes complete with all of the parts you will need
along with detailed photos of the process.
can you offer installation?
Our restyling shop, Auto
Trim Design of Mid-Maryland
in Frederick, Maryland. If you're nearby and prefer
to have your grille professionally installed, please
feel free to call us.
does the E&G 2 Year Warranty cover?
Below is their warranty information, which is also contained
in each instruction manual that comes with your kit.
is your 30 Day Money Back Guarantee?
Auto Grilles, Etc. provides a MONEY BACK GUARANTEE within
30 days after you have received the product. You will
need a valid reason to return the product (we shipped
the wrong item, doesn't fit etc.) However, the following
terms and conditions apply:
- Some Returns are subject to a 15% restocking
fee and customer is responsible for shipping.
- Special orders, painted, damaged by the customer,
or installed items are not returnable.
- All items must be returned in undamaged original
packaging and be in resalable condition.
- All returns must be pre-approved and must
be marked with a Return Authorization (RA) number.
Please call us at 1-301-662-7443 from 8:30 AM to 5:30
PM Eastern time to receive an RA number. Returns shipped
to Auto Grilles, Etc. without an RA number will be refused.
Items eligible for return must be received within 30
days of your purchase.
Please allow 5-7 days after we receive your return for
your return to be inspected and processed.